Privacy Policy (POPIA-Compliant)
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Effective Date: 2025/06/25
Last Updated: 2025/06/25
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1. Introduction
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Gendustries (Pty) Ltd ("Gendustries", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act ("POPIA") of South Africa.
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This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with us.
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2. What Information We Collect
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When you visit our website or engage with us through forms, email, or other channels, we may
collect the following types of personal information:
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- Name
- Email address
- Phone number
- Company or residential address
- Type of property (e.g., residential, commercial)
- Product interest or enquiry details
- Usage data (e.g., pages visited, device/browser info)
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3. How We Use Your Information
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We use the information we collect to:
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- Respond to your enquiries and provide quotes
- Process and manage your orders or service requests
- Improve our website and services
- Send service-related updates or newsletters (with your consent)
- Comply with legal obligations
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If we intend to use your information for any purpose not listed here, we will request your consent before doing so.
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4. Consent
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By providing your personal information to us, either through our website, email, or other communication methods, you consent to the collection, processing, and storage of your personal information in accordance with this policy.
We do not sell or rent your personal information to third parties.
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5. Storage and Protection of Personal Information
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We store your information securely, whether physically or electronically. We use industry-standard
security protocols to protect data from loss, misuse, or unauthorized access.
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Your personal information will be kept only as long as necessary for the purposes stated in this policy or as required by law.
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6. Your Rights Under POPIA
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As a data subject under POPIA, you have the right to:
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- Request access to your personal information
- Correct or update your personal information
- Withdraw consent at any time
- Object to the processing of your information
- Lodge a complaint with the Information Regulator
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To exercise any of these rights, please contact us at: info@gendustries.co.za
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7. Cookies and Tracking
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We may use cookies and similar technologies to enhance your experience on our website. These
tools help us understand website usage patterns and improve functionality.
You can disable cookies through your browser settings.
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8. Third-Party Services
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We may use trusted third-party services to host or
process data. These providers are contractually bound to protect your information and use it only for
specified purposes.
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9. Links to Other Websites
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Our website may contain links to external websites. We are not responsible for the privacy practices
or content of those websites.
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10. Contact Us
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If you have any questions about this policy or how we handle your personal information, please
contact:
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Gendustries (Pty) Ltd
Gauteng,
South Africa
+27 82 775 7354
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This privacy policy may be updated from time to time. Please revisit this page periodically to stay informed of any changes.
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